Audio Studio Productions

CNT collaborates with selected audio studios to deliver professional announcements for hold music and IVR menus in the highest audio quality. Experienced voice talents and sound design experts ensure brand-appropriate, clear announcements that meet the demands of modern corporate communication.

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Professional Announcements

CNT Call Manager provides a selection of standard announcements for all essential ACD and IVR messages, allowing for quick and easy implementation. However, for optimal and tailored adaptation to your company's corporate identity, custom audio studio productions are recommended. Such personalized announcements, complemented by suitable music selection, ensure a professional external presentation and create a unique customer experience.

A clear, pleasant, and well-produced announcement often shapes the first impression of your company. Professional announcements for hold music and IVR menus create a high-quality caller experience and optimize your communication. With CNT Call Manager and individually produced audio studio solutions, you ensure that your customers always feel well cared for.

audio studio production

Individual and brand-compliant

With personalized announcements tailored to your corporate identity, CNT Call Manager creates a unified listening experience. A consistent brand voice ensures that your customers always hear the same familiar quality – from the greeting to the menu navigation. The announcements are specifically produced for your company and can be made available in multiple languages to reach international customers as well.

High Audio Quality and Professional Voice Actors

The audio studio productions focus on the highest audio quality to ensure excellent intelligibility. Experienced voice actors, who are native speakers of their respective languages, impress with professional intonation and clear pronunciation to convey your messages precisely and kindly. This way, your communication remains at the highest level even in hold music and menus.

Perfect Sound Design and Optimal Playback

Music and sound effects are purposefully used to create a pleasant caller experience. Techniques such as compression and equalizing optimize the recordings for perfect playback in CNT Call Manager. All common audio formats are supported, ensuring seamless integration into the system environment. Thus, the quality remains top-notch even with different transmission techniques.

Flexibility and Future-proofing

CNT relies on professional audio studio productions that are designed to be flexible and future-proof. Experienced specialists advise you during the planning process, considering all possible use scenarios and foreseeable future requirements. This results in announcements that seamlessly integrate into your communication and can ideally be adjusted or expanded with existing components when needed. The outcome is a well-thought-out solution that supports your corporate communication in the long term.

Contact Center and Statistics

Contact Center and Statistics

Call Recording

Call Recording
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