Integrations

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Integration of External Systems

External systems can be integrated into CNT Call Manager in various ways: TAPI provides a standardized connection, the API offers maximum flexibility, and SIP accounts or SIP trunks ensure a straightforward connection. This guarantees seamless integration that optimally complements your communication processes.

Integration of External Systems
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Address Books

CNT Call Manager provides direct access to your contacts: Centrally managed address books from Microsoft Outlook and Microsoft Office 365 Cloud are seamlessly integrated, while contacts from CSV or vCard files can be imported automatically. This ensures that contact information is always up-to-date and ready for use.

Address Books
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Microsoft Teams

CNT Call Manager offers seamless integration with Microsoft Teams, including bidirectional presence status synchronization. Additionally, the Teams client can be used as a softphone, efficiently merging both platforms into one solution – ideal for optimized workflows.

Microsoft Teams
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OpenID

CNT Call Manager uses OpenID for versatile authentication options: Integrate sources like Microsoft Entra ID, Apple ID, or Google to enjoy maximum flexibility. Centralized management of your credentials ensures high security, clear oversight, and efficient processes.

OpenID