Classic PBX Functions

Devices that are optimally aligned with the functions of the telephone system and offer advanced features such as call control menus and programmable keys.

Access to a shared directory containing all company contacts.

Logging of missed, received, and made calls.

Programmable keys on phones for quick dialing of frequently used phone numbers or internal extensions.

Indicates the occupancy status of internal participants.

Visually or audibly signals new voice mails to inform users of unread messages.

Assignment of different ringtones for specific callers or groups.

Allows employees to log in at different phones and transfer their personal settings.

Leaving voice messages when the recipient is unavailable.

Support for fax transmissions and management.

A specialized interface for efficiently answering and forwarding calls with features such as hold, connect, and monitoring multiple lines.

Optimizes the call flow between an executive and their assistant by filtering, prioritizing, and forwarding calls as needed to ensure efficient communication.

Direct communication between participants via short number codes.

Automatically forwards incoming calls to another internal or external number.

The ability to hold a call to obtain further information.

Plays music or an announcement while a caller is in the queue.

Transfers a call without consultation, allowing for a quick handover to another participant.

Controlled transfer of a call after consulting with the recipient. Ensures the call is handed over prepared.

Partially controlled transfer of a call with verification of the target person's connection status, but without direct consultation.

Allows multiple participants to join a phone conversation simultaneously.

Informs the user of another incoming call while already engaged in a conversation.

Forces a call waiting notification for a busy participant, even if the feature is turned off.

A hunt group distributes calls one after another or according to a set pattern until the call is answered.

Method for distributing incoming calls to a group of extensions according to established procedures to optimize reachability.

Calls can be directed to multiple devices at the same time to ensure that a call is answered.

Allows participants to log in and out of teams or group routes for flexible management of availability.

Multiple phones ring simultaneously to ensure that a call is not missed.

An incoming call rings simultaneously on desk phones and mobile devices.

Allows a user to take a call that is ringing at another phone within a defined group.

Seamless takeover of an ongoing conversation between different devices, such as from a mobile phone to a desk phone, with a simple button press.

Calls are automatically forwarded at specific times of the day.

Automatically adjusts call distribution and forwarding based on the time of day.

Automatically adjusts call distribution and forwarding on holidays.

Prioritized handling of calls from specific contacts and distinct signaling for calls to VIP contacts.

Allows automatic redialing on a busy line until the connection is established.

The user can block incoming calls so that the phone does not ring.

Intelligent distribution of incoming calls to a specific group of participants or hotlines.

Intelligent voice menus controlled via keypad or voice input.

Plays a greeting or announcement to callers before the call is answered, such as information about business hours or privacy.

Informs callers in a queue about their current position and estimated wait time.

Allows supervisors or managers to listen to calls in real-time to ensure quality.

Stores conversations for training purposes, quality control, or compliance requirements.

Blocks outgoing or incoming calls from specific numbers.

Blocks certain outgoing calls, such as to expensive or international numbers.

Allows sending announcements to one or more phones within a local network.

Users can make external calls directly without additional dialing prefixes.

Displays the caller's number on the recipient's screen to identify the caller and decide whether to answer the call.

Allows the caller to suppress their number so that it is not displayed to the recipient, maintaining anonymity.

Allows displaying a custom number as the caller ID, regardless of the actual number. This is useful for businesses that want to present central or service numbers.

Displays the actual connected number to the caller, so they can see which number actually answered the call, especially in case of call forwarding.

Prevents the connected number from being displayed to the caller to protect the recipient's privacy and keep the number confidential.

Enables identification of the origin of a call in cases of harassment or unwanted calls to take defensive measures.

Automatically blocks incoming calls with suppressed numbers to avoid unwanted or anonymous calls and increase security.

Transmits the actual number during emergency calls to ensure correct identification of the caller, even with CLIP-no-Screening.

Connects the telephone system with the computer for advanced control and call management.

Connects DECT wireless systems to the telephone system for wireless, mobile communication and seamless reachability throughout the business area.

Connects alarm and security systems to the telephone system for alarm forwarding and notification.

Connects intercoms or door openers to the telephone system.

Access control systems to the telephone system for remote control and management of access permissions.

Connects alarm servers to the telephone system for centralized management and forwarding of alarm messages and notifications.